How to apply Agile Development to Customer Support (The following is a guest post from Estera Dezelak. We’ve had several instances of an encounter with her in our support chats on Intercom and we Read More »
How to Capitalize on the Value of Customer Service as a Competitive Tool As a startup, we focus on instant customer service. Frankly, it’s one of the few areas where we could possibly have a competitive edge over Read More »